Manage all customer communications across Web, SMS, WhatsApp, and Facebook in a single live chat tool.
You only need one live chat tool to manage live chat conversations with your customers across web, facebook, whatsapp, and SMS.
If no agents are available to chat, your chatbot smartly collects their contact information so your agents can follow-up.
Analyze data on your agents’ interactions with customers to guide them in delivering improved chat experiences.
Receive notifications on your phone when a chat requires assistance, enabling you to jump in from anywhere.
Access all essential features needed by your agents to ensure a delightful chat experience while maintaining productivity.
Increase conversion rates by sending targeted offers. Integrate ad campaigns, cross-sell products, and make it easier for your customers to make a purchase through a high-converting conversational funnel.
Effectively collect customer feedback through natural conversations. Conduct surveys and use the data to track changing trends as well as tweak product recommendations accordingly.
Enter new markets, tap into new demographics, and expand your brand’s engagement through an omni-channel conversational commerce experience.
Engage potential customers right from the get-go! From personalized service to on-demand product guides, respond to queries 24*7 instantly, and never miss another lead!.
Drive more engagement to your referral programs by customizing messages based on previous interactions.
Provide rewards and drive up your brand's loyalty using personalized quizzes and gamification.
Hours can be saved annually
Increase in website engagement
Increase in lead generation from website