Frequently Asked Questions

Chatbots

  • How can i see a chatbot?

    You can see how the chatbot works by booking a demo with us here: https://brandexe.net/demo

       

  • Is there Monthly Pricing For Chatbots?

    Yes, chatbot pricing starts from $40 for mid-market and enterprise, and for small businesses, it is $29 per month.

  • How many days will my free trial last?

    Your free trial will commence after development, and it will last for 7 days from the completion of development. Fill in Free Trail form here https://brandexe.net/free-trial 

       

  • How to get a chatbot?

    To proceed, please sign up on this page: https://brandexe.net/free-trial . Kindly provide us with a WhatsApp number that has been registered. For Facebook, we will require Admin Access to your page.

  • What is a Price range for Chatbots?

    Chatbots for small businesses start at $86, while for mid-market and enterprise, they start at $126.

Domains Registration

  • Do you offer domain privacy protection?

    Yes, we offer domain privacy protection as an optional service. It helps to keep your personal information private by replacing it with our company's information in the domain WHOIS database.

  • Are there any restrictions on domain names?

    Yes, domain names must adhere to certain rules and regulations, such as character limits and restrictions on certain characters. Additionally, some domain extensions (like .gov or .edu) have specific eligibility criteria.

  • Can I transfer my domain from another registrar?

    Yes, you can transfer your domain from one registrar to another. The process involves unlocking your domain, obtaining an authorization code, and initiating the transfer with your new registrar.

  • Can I transfer my domain from another registrar?

    Yes, you can transfer your domain from one registrar to another. The process involves unlocking your domain, obtaining an authorization code, and initiating the transfer with your new registrar.

  • Can I transfer my domain from another registrar?

    Yes, you can transfer your domain from one registrar to another. The process involves unlocking your domain, obtaining an authorization code, and initiating the transfer with your new registrar.

  • How long does domain registration last?

    Typically, domain registration lasts for one year, but you can choose to register your domain for multiple years.

  • What is domain registration?

    Domain registration is the process of securing a unique web address (like www.yourcompany.com) for your website. Register your domain here httsp://brandexe.net/domain-registration 

Website Hosting

  • Can I upgrade my hosting plan if my website grows?

    Absolutely, you can upgrade your hosting plan at any time to accommodate increased traffic or resource demands. Just contact our support team, and we'll assist you with the upgrade process.

  • Do you offer website backups?

    Yes, we offer regular website backups as part of our hosting services. These backups help ensure that your website data is safe and can be restored in case of data loss or server issues.

  • How much web space and bandwidth do I need?

    The amount of web space and bandwidth you need depends on factors like the size of your website, the number of visitors you expect, and the types of files you'll be hosting. We can help you determine the appropriate resources for your needs.

  • What types of hosting plans do you offer?

    We offer shared hosting. Learn more here https://brandexe.net/website-hosting 

  • What types of hosting plans do you offer?

    We offer shared hosting. Learn more here https://brandexe.net/website-hosting 

  • What is website hosting?

    Website hosting is a service that allows individuals and organizations to make their websites accessible via the World Wide Web. It involves storing website files on a server connected to the internet.

Email Hosting

  • Can I create email aliases?

    Yes, you can create email aliases, which are alternative email addresses that redirect to your primary email account. This is helpful for organizing incoming emails or creating specific addresses for different purposes.

  • Is spam filtering included with email hosting?

    Yes, we provide spam filtering as part of our email hosting service to help protect your inbox from unwanted junk mail and phishing attempts.

  • Can I access my email from multiple devices?

    Yes, you can access your email from multiple devices such as computers, smartphones, and tablets using email clients like Outlook, Thunderbird, or through webmail interfaces.

  • Do you support email forwarding?

    Yes, we support email forwarding, which allows you to redirect emails from one address to another. This is useful for consolidating multiple email addresses or forwarding emails to a different account.

  • What is email hosting?

    Email hosting is a service that provides email accounts for a domain name, allowing you to send and receive emails using your custom domain (e.g., yourname@yourdomain.com).

Website Design

  • Do you offer ongoing website maintenance services?

    Yes, we offer ongoing website maintenance services to ensure that your website remains up-to-date, secure, and optimized for performance. This includes software updates, security patches, and regular backups.

  • Can I update my website content myself?

    Yes, we can provide you with a content management system (CMS) that allows you to easily update and manage your website content without needing technical expertise. We'll also provide training and support to help you get started.

  • Do you use templates or build websites from scratch?

    We can accommodate both approaches, depending on your requirements. We have pre-designed templates that can be customized to suit your needs, or we can create a website from scratch based on your design specifications.

  • Do you offer custom website design services?

    Yes, we offer custom website design services tailored to your specific needs and preferences. Our team of designers will work closely with you to create a unique and professional website that reflects your brand.

  • What is website design?

    Website design involves creating the visual layout and structure of a website, including elements such as colors, fonts, navigation menus, and page layouts.

Digital Marketing

  • How do I get started with your digital marketing services?

    Getting started with our digital marketing services is simple. Just reach out to us to schedule a consultation, and we'll work with you to understand your goals, budget, and timeline. From there, we'll develop a customized digital marketing strategy to help you achieve success online. Contact us here https://brandexe.net/contact 

  • Is digital marketing suitable for small businesses?

    Yes, digital marketing is highly effective for small businesses as it offers cost-effective strategies to reach and engage with their target audience. Whether you're a startup or a small local business, digital marketing can help increase your online visibility, attract new customers, and grow your business.

  • Can you help with my company’s online reputation management?

    Absolutely, we offer online reputation management services to help monitor, protect, and improve your brand's reputation across various online channels. This includes managing online reviews, addressing customer feedback, and mitigating any negative publicity that may arise.

  • Do you provide reports and analytics to track the performance of digital marketing campaigns?

    Yes, we provide detailed reports and analytics to track the performance of your digital marketing campaigns. These reports include key metrics such as website traffic, conversion rates, social media engagement, email open rates, and more, allowing you to assess the effectiveness of your marketing efforts.

  • How long does it take to see results from digital marketing efforts?

    The timeline for seeing results from digital marketing initiatives can vary depending on factors such as the competitiveness of your industry, the effectiveness of your strategies, and your budget. While some tactics may yield immediate results (e.g., PPC advertising), others, like SEO, may take several months to show significant impact.

  • What results can I expect from your digital marketing services?

    While results may vary depending on factors such as industry, competition, and budget, our goal is to deliver measurable outcomes that align with your business objectives. These may include increased website traffic, higher search engine rankings, improved social media engagement, and greater lead generation or sales.

  • How do you determine which digital marketing strategies are best for my business?

    We conduct a thorough analysis of your business goals, target audience, industry, and competition to develop a customized digital marketing strategy. Our approach is data-driven, focusing on tactics that will yield the highest return on investment (ROI) for your business.

  • What digital marketing services do you offer?

    We offer a comprehensive range of digital marketing services tailored to meet the unique needs of each client. Our services include SEO, social media marketing, pay-per-click (PPC) advertising, email marketing, content creation, analytics, and more.

  • Why is digital marketing important for businesses?

    Digital marketing allows businesses to reach their target audience where they spend a significant amount of their time: online. It provides opportunities for increased brand visibility, customer engagement, lead generation, and ultimately, revenue growth.

  • What is digital marketing?

     Digital marketing encompasses all marketing efforts that utilize electronic devices and the internet to promote products or services. It includes various tactics such as search engine optimization (SEO), social media marketing, email marketing, content marketing, and more.

Graphic Designing

  • How do I get started with your graphic design services?

    To get started with our graphic design services, simply reach out to us to discuss your project requirements and schedule a consultation. We'll take it from there, guiding you through the design process and delivering visually stunning designs that exceed your expectations. Contact us here https://brandexe.net/contact 

  • What is the typical turnaround time for graphic design projects?

    The turnaround time for graphic design projects depends on the complexity of the project and our current workload. We strive to deliver high-quality designs in a timely manner and will provide you with an estimated timeline for your specific project during the consultation phase.

  • What file formats do you provide for the final designs?

    We provide the final design files in various formats, including high-resolution JPEG, PNG, PDF, and vector formats such as AI (Adobe Illustrator) or EPS. This ensures that you have the flexibility to use the designs across different platforms and applications.

  • Do you provide revisions to the design concepts?

     Yes, we provide multiple rounds of revisions to ensure that the final design meets your expectations and requirements. We value your input and feedback throughout the design process and will make adjustments as needed until you're completely satisfied with the outcome.

  • Can you design graphics for both print and digital platforms?

     Absolutely, our graphic design services cover both print and digital mediums. Whether you need designs for business cards, brochures, flyers, signage, social media posts, website banners, or email newsletters, we've got you covered.

  • Do you offer logo design services?

    Yes, we specialize in logo design and brand identity development. Whether you're starting from scratch or looking to refresh your existing logo, we'll work with you to create a unique and memorable logo that represents your brand's values and personality.

  • Do you offer logo design services?

    Yes, we specialize in logo design and brand identity development. Whether you're starting from scratch or looking to refresh your existing logo, we'll work with you to create a unique and memorable logo that represents your brand's values and personality.

  • Do you offer logo design services?

    Yes, we specialize in logo design and brand identity development. Whether you're starting from scratch or looking to refresh your existing logo, we'll work with you to create a unique and memorable logo that represents your brand's values and personality.

  • Do you offer logo design services?

    Yes, we specialize in logo design and brand identity development. Whether you're starting from scratch or looking to refresh your existing logo, we'll work with you to create a unique and memorable logo that represents your brand's values and personality.

  • Do you offer logo design services?

    Yes, we specialize in logo design and brand identity development. Whether you're starting from scratch or looking to refresh your existing logo, we'll work with you to create a unique and memorable logo that represents your brand's values and personality.

  • How do you approach the graphic design process?

    Our graphic design process begins with a thorough understanding of your brand, target audience, and objectives. We collaborate closely with you to gather input, feedback, and ideas before moving on to the design phase. Our goal is to create visually stunning and purposeful designs that align with your brand identity and resonate with your audience.

  • Why is graphic design important for businesses?

    Graphic design plays a crucial role in shaping the perception of your brand and communicating your message effectively to your target audience. Professionally designed graphics can help enhance brand recognition, credibility, and memorability, ultimately leading to increased customer engagement and loyalty.

  • What graphic design services do you offer?

    We offer a wide range of graphic design services to meet your business needs. Our services include logo design, brand identity development, print design (such as business cards, brochures, and posters), digital design (such as website graphics and social media visuals), packaging design, and more.

  • What is graphic design?

    Graphic design is the art of visual communication through the use of typography, imagery, color, and layout. It involves creating designs that convey a message or evoke a particular response from the audience.