Add a personal touch to chats by smoothly transitioning to human assistance when needed, enhancing the overall experience.
With proactive monitoring, your agents can takeover chats from bots when you have important customers engaged on chat.
Agents can access visitors’ chat history, including existing and past conversations, to offer well-defined resolutions to their queries.
Unlike a typical per seat pricing model, WotNot allows you to add all your agents to your live chat console.
