Empower digital transformation with a chatbot for banking & financial services

Deploy an intuitive financial services chatbot to provide personalized assistance, beyond banking hours. All with the power of conversational AI.

Product & Service Guidance

  • Automate everything from enticing prospects to educating them throughout the lifecycle.
  • Help your consumers get to the right banking and financial products.
  • Assist in risk profiling, offer tailored services based on their persona and much more.

Handling Financial Transactions

  • For an existing customer or a prospect looking for information – your financial services chatbot can address any and all banking queries, and initiate all requests pertaining to financial transactions.
  • Seamless integrations to terminals, payment processors and external systems.
  • Availability of round-the-clock assistance with an intuitive conversational experience leading to unparalleled customer service.
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Your Personal Accountant

  • Check your balances, your profit margins for Q2, track your trades, evaluate your monthly mortgage statements, and much more….
  • Seamless integrations with your accounts and investment portfolio.

24x7 Support - Internal and External

  • A banking and financial services chatbot embedded with a knowledge base of FAQs can answer questions to employees, contractors, suppliers and customers all day.
  • Providing a robust as well as satisfactory experience for not just the customers, but also internal employees.

Some more areas of interest

Saving Man Hours

With a banking chatbot handling process around almost any banking activity, it is bound to save a lot of manual effort and human hours, which can be utilised in tasks that are more mission critical or require a human touch..

Evaluating Risk Profile

Reduce financial fraud by having the banking services chatbot auto-qualify whether a customer or a prospect is eligible for a loan/investment, at scale.

Fetching Statements

With integrations to internal systems, your customers can fetch documents like account statements, balance sheets, no objection certificates and more directly through the chatbot, on the channel of their choice.

Loan/Investment Calculator & Planner

Let customers calculate their EMIs or investment returns directly through the bot, plan their investments as well as finances, and proceed with a highly personalized loan/investment application process

Better Customer Insights

Analyse the interactions, queries and purchases of your customers. Make informed decisions on those insights for better customer engagement, relationship and loyalty.

Impressive Reach

Reach your customers where they are. Provide an omni-channel conversational experience on your website, Messenger, WhatsApp and SMS.

On average, a Brandexe customer sees the following results each year

1,825

Hours can be saved annually

30%

Increase in website engagement

2.5x

Increase in lead generation from website

Scale your business with chatbots today