Chatbot for your eCommerce store and Customer Support

Scale your ecommerce business to greater heights using a smart ecommerce chatbot. Right from handling lead generation, customer queries to abandoned cart activation, get your own retail bot which gets more done, round the clock.

Shipment & Tracking

  • Notify your customers without any hassle. Send latest updates on order confirmations, shipment, delivery status, collections and cancellations.
  • Save your employees the trouble of looking up several systems to convey the required update.
  • Empower your customers to track their orders at the ease of interactive messages.
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Seamless Customer Support

  • Reduce support costs and increase customer satisfaction.
  • Address FAQs on products and services instantly.
  • Be there for your customers even outside operational hours.
  • Automate all first level customer support queries across channels with your brand’s round-the-clock eCommerce bot.

Recover Abandoned Carts

  • Revive abandoned carts by sending customized reminders.
  • Help your customers pick up right where they dropped off by automating timely reminders.
  • With 70% open rate of chatbot messages, convince your customers to buy from you using notifications on discounts and exciting offers as per the abandoned orders.

Some more areas of interest

Advertising

Increase conversion rates by sending targeted offers. Integrate ad campaigns, cross-sell products, and make it easier for your customers to make a purchase through a high-converting conversational funnel.

Customer Feedback

Effectively collect customer feedback through natural conversations. Conduct surveys and use the data to track changing trends as well as tweak product recommendations accordingly.

Brand Engagement

Enter new markets, tap into new demographics, and expand your brand’s engagement through an omni-channel conversational commerce experience.

Lead Generation

Engage potential customers right from the get-go! From personalized service to on-demand product guides, respond to queries 24*7 instantly, and never miss another lead!.

Referral Programs

Drive more engagement to your referral programs by customizing messages based on previous interactions.

Loyalty Program

Provide rewards and drive up your brand's loyalty using personalized quizzes and gamification.

On average, a Brandexe customer sees the following results each year

1,825

Hours can be saved annually

30%

Increase in website engagement

2.5x

Increase in lead generation from website

Scale your business with chatbots today