From travel bookings, real-time service requests to instant query resolution, automate processes across sales and customer support with a travel bot.
Once the user has booked their tickets, the travel chatbot can start sending important notifications and updates on their ticket status as well as itinerary to the user directly on WhatsApp.
Let users check the status of their ticket cancellation/refund by providing their PNR details on the chat. With a seamless integration to the database, the chatbot can fetch the relevant details and display the refund status or related information.
In the event that the user wishes to cancel/modify their bookings, they can do so directly, by making a relevant request to the bot.
Personalize your customer’s experience by giving them the best travel recommendations, and list of entertainment options that suit their persona
Make it easy for your customers to access the right airport services with the always-on chatbot.
Reduce turn-around time by instantly addressing queries on hotel bookings, rooms and services.
Hours can be saved annually
Increase in website engagement
Increase in lead generation from website